Collaborative Customer Relationship Management - A New Way to Boost CRM

Creators: Kracklauer, Alexander H. and Mills, Daniel Q. and Seifert, Dirk
Title: Collaborative Customer Relationship Management - A New Way to Boost CRM
Item Type: Book Section
Page Range: pp. 85-94
Date: 2003
Divisions: Wirtschaftswissenschaften
Forthcoming: No
Language: English
Location (print): Open Library Catalogue
Citation:

Kracklauer, Alexander H. and Mills, Daniel Q. and Seifert, Dirk (2003) Collaborative Customer Relationship Management - A New Way to Boost CRM. In: Applied Marketing : anwendungsorientierte Marketingwissenschaft der deutschen Fachhochschulen / Kamenz, Uwe (Hrsg.). Heidelberg: Springer, pp. 85-94. ISBN 9783540012528

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