How to Implement Clan Control in DevOps Teams

Creators: Wiedemann, Anna and Wiesche, Manuel
Title: How to Implement Clan Control in DevOps Teams
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 24th Americas Conference on Information Systems (AMCIS)
Event Location: New Orleans, LA, USA
Event Dates: August, 16-18, 2018
Projects: CROSS, EBSgo-IT
Page Range: pp. 2568-2577
Date: 2018
Divisions: Informationsmanagement
Abstract (ENG): Clan control is an important factor for project success. A clan is a group with strong social capital. Hence, the implementation of social capital is a precondition for clan control and project success. However, for managers it is still a challenge to build and motivate clan control within IT projects, because people have different skills and backgrounds. Especially in rapid application development projects when new project methods or approaches like agile software development or DevOps are applied. Thus, we build up on existing research and explore how clan control can be build and leverage within cross-functional DevOps teams. With the help of expert interviews with team leads and managers of different DevOps teams, we derived structural, cognitive and relational ties of social capital. Additionally, we present leverage factors from our data for social capital to facilitate clan control. Finally, we give implications how these factors can be implemented.
Forthcoming: No
Language: English
Citation:

Wiedemann, Anna and Wiesche, Manuel (2018) How to Implement Clan Control in DevOps Teams. In: (Proceedings of the) 24th Americas Conference on Information Systems (AMCIS), August, 16-18, 2018, New Orleans, LA, USA, pp. 2568-2577. ISBN 9781510870161

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