Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review

Creators: Schulz, Thomas and Böhm, Markus and Gewald, Heiko and Krcmar, Helmut
Title: Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review
Item Type: Conference or Workshop Item
Event Title: Wirtschaftsinformatik 2019
Event Location: Siegen
Projects: CROSS
Date: 2019
Divisions: Informationsmanagement
Abstract: Cities around the world face major mobility-related challenges, such as traffic congestion and air pollution. One primary cause of these challenges is the decision of citizens to use their private car instead of alternative mobility services such as public transport, car-sharing and bike-sharing. Technological progress offers new possibilities to address these challenges by making alternative mobility services easier and more convenient to use. This paper focuses on door-to-door (D2D) mobility integrators, which aim to offer citizens seamless D2D transport by packaging alternative mobility services. To better understand the practical barriers D2D mobility integrators face, this interdisciplinary literature review provides a holistic picture of their operand and operant resources, revealing significant gaps in our understanding of their capability to attract actors to an ecosystem and to manage value co-creation. Based on these gaps, we identify a potential avenue of future research.
Citation:

Schulz, Thomas and Böhm, Markus and Gewald, Heiko and Krcmar, Helmut (2019) Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review. In: Wirtschaftsinformatik 2019, Siegen.

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