The Influence of Inter-Organizational Alignment on Consultancy Project Success

Creators: Wagner, Heinz-Theo and Gewald, Heiko and Moos, Bernhard and Wiedemann, Anna
Title: The Influence of Inter-Organizational Alignment on Consultancy Project Success
Item Type: Conference or Workshop Item
Event Title: 25th Americas Conference on Information Systems (AMCIS) 2019
Event Location: Cancun, Mexico
Event Dates: August, 15-17, 2019
Projects: CROSS
Additional Information: AMCIS Conference Site. - ISBN: 978-0-9966831-8-0
Date: August 2019
Divisions: Informationsmanagement
Abstract: Consulting is a multi-billion-dollar business, and literally all large companies use the services of consultants. This study examines inter-organizational alignment structures between the consultant and their clients. It is conceptualized using social capital which serves as a significant factor influencing project success, e.g., by facilitating knowledge exchange. In this exploratory research, we use expert interviews with actual project leaders of successful and unsuccessful projects. Matching pairs of consultant and client engagement managers were asked about their perceptions on joints project in separate interviews. Our findings indicate that social alignment, which is composed of the social capital between consulting and client firm and consultant's understanding of the client's needs positively impact project success.
Citation:

Wagner, Heinz-Theo and Gewald, Heiko and Moos, Bernhard and Wiedemann, Anna (2019) The Influence of Inter-Organizational Alignment on Consultancy Project Success. In: 25th Americas Conference on Information Systems (AMCIS) 2019, August, 15-17, 2019, Cancun, Mexico.

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