Understanding How DevOps Aligns Development and Operations: A Tripartite Model of Intra-IT Alignment

Creators: Wiedemann, Anna and Wiesche, Manuel and Gewald, Heiko and Krcmar, Helmut
Title: Understanding How DevOps Aligns Development and Operations: A Tripartite Model of Intra-IT Alignment
Item Type: Article
Projects: CROSS
Journal or Publication Title: European Journal of Information Systems : EJIS
Page Range: pp. 458-473
Date: July 2020
Divisions: Informationsmanagement
Abstract: A top priority of organisations around the globe is to achieve IT-business alignment at all levels of the organisation. This paper addresses operational alignment within IT functions. Traditionally, IT functions are divided into highly independent subunits. In the face of pressure to adapt to rapidly changing customer demands and to manage increasingly complex IT architectures, many organisations have begun implementing joint, cross-functional DevOps teams, which integrate tasks, knowledge and skills pertaining to planning, building, and running software product activities. In this study, we examine eight cases of DevOps implementation. We apply grounded theory to identify three mechanisms comprising a tripartite model of intra-IT alignment: individual componentization, integrated responsibility, and multidisciplinary knowledge. Our model provides insights into how alignment between development and operations can be achieved in DevOps teams within the IT function.
Forthcoming: No
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Citation:

Wiedemann, Anna and Wiesche, Manuel and Gewald, Heiko and Krcmar, Helmut (2020) Understanding How DevOps Aligns Development and Operations: A Tripartite Model of Intra-IT Alignment. European Journal of Information Systems : EJIS, 29 (5). pp. 458-473. ISSN 0960-085X

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