Managing the Impact of IT on Firm Success: The Link between the Resource-based View and the IT Infrastructure Library

Creators: Wagner, Heinz-Theo
Title: Managing the Impact of IT on Firm Success: The Link between the Resource-based View and the IT Infrastructure Library
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 39th Hawaii International Conference on System Sciences (HICSS).
Event Location: Kauai, HI, USA
Event Dates: January, 4-7, 2006
Projects: CROSS
Page Range: p. 197
Additional Information: Conference Proceedings ; Vol. 8
Date: 2006
Divisions: Informationsmanagement
Abstract: In this paper, two distinct approaches to addressing the question what is the impact of IT on firm success, the resource based view (RBV) and information management, are incorporated. Both approaches provide valuable insights into how to use IT but have so far been rather independent of each other. While the RBV has provided valuable findings regarding the deployment of IT, at the same time lacking concrete practical applicability, the information management literature has suggested broadly accepted best practice frameworks like the IT Infrastructure Library (ITIL) evolved that lack theoretical grounding. This paper aims to link both approaches to make the RBV more applicable to practical problems and to inject theoretical grounding into ITIL thereby enhancing its value for managers. Employing a single case study approach, it is shown that ITIL can be theoretically based on the notion of resource-based learning loops and routines. Furthermore, it is indicated how parts of RBV insights can be applied to a practical problem.
Citation:

Wagner, Heinz-Theo (2006) Managing the Impact of IT on Firm Success: The Link between the Resource-based View and the IT Infrastructure Library. In: (Proceedings of the) 39th Hawaii International Conference on System Sciences (HICSS)., January, 4-7, 2006, Kauai, HI, USA, p. 197. ISBN 9780769525075

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