The Ambivalence of Mhealth Apps - A Qualitative Research on Techno-stressors of Mobile Health Applications

Creators: Schröder, Tanja and Haug, Maximilian and Gewald, Heiko
Title: The Ambivalence of Mhealth Apps - A Qualitative Research on Techno-stressors of Mobile Health Applications
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 27th Americas Conference on Information Systems (AMCIS) "Digital Innovation and Entrepreneurship" ; Paper 1543
Event Location: Montreal, Canada (online)
Event Dates: August, 9-13,2021
Projects: CROSS
Date: 2021
Divisions: Informationsmanagement
Abstract: The interplay between new technologies and health is growing steadily. The range of health apps is continuously increasing and has become established. In the meantime, physicians can prescribe health apps on prescription, which the health insurance companies financially cover. Such apps bring many opportunities but also risks. Technostress in health care is a context that has been largely neglected so far, with a few exceptions. This study explores stress factors that people associate with mobile health applications to increase knowledge about adoption and technostress in the context of health-seeking behaviour. Using semi-structured interviews at two different time points with 10 participants, we identified four different stressors associated with the use of mhealth applications that originated in the application's characteristics. Our findings postulate that technology's characteristics influence the stressors, which generate stress in users.
Forthcoming: No
Citation:

Schröder, Tanja and Haug, Maximilian and Gewald, Heiko (2021) The Ambivalence of Mhealth Apps - A Qualitative Research on Techno-stressors of Mobile Health Applications. In: (Proceedings of the) 27th Americas Conference on Information Systems (AMCIS) "Digital Innovation and Entrepreneurship" ; Paper 1543, August, 9-13,2021, Montreal, Canada (online).

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