Importance-Performance-Analysis as a Tool in Evaluating Service Productivity in Hospitals (Oral Presentation)

Creators: Pfannstiel, Mario A.
Title: Importance-Performance-Analysis as a Tool in Evaluating Service Productivity in Hospitals (Oral Presentation)
Item Type: Conference or Workshop Item
Event Title: The 25th Annual RESER Conference "Innovative Services in the 21st Century"
Event Location: Copenhagen, Denmark
Event Dates: September, 10-12, 2015
Date: 2015
Divisions: Gesundheitsmanagement
Forthcoming: No
Language: English
Citation:

Pfannstiel, Mario A. (2015) Importance-Performance-Analysis as a Tool in Evaluating Service Productivity in Hospitals (Oral Presentation). In: The 25th Annual RESER Conference "Innovative Services in the 21st Century", September, 10-12, 2015, Copenhagen, Denmark.

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