Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes

Creators: Kolb, Jens and Reichert, Manfred and Weber, Barbara
Title: Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 4th International Conference, S-BPM ONE 2012 "Education and Industrial Developments"
Event Location: Vienna, Austria
Event Dates: April, 4-5, 2012
Page Range: pp. 237-251
Date: April 2012
Divisions: Informationsmanagement
Abstract (ENG): The different stakeholders in Business Process Management have to deal with various process models in order to understand the business processes being relevant for them. Especially inexperienced stakeholders often have difficulties in comprehending large and complex process models. In this paper a stakeholder-centered approach for modeling, changing and visualizing business processes is introduced. It is based on the Concurrent Task Tree (CTT), which constitutes a task modeling language widely applied in the field of end-user development. In particular, CTT considers stakeholder needs in modeling the behaviour of user interfaces. In the context of our work we apply CTT for modeling, changing and visualizing business processes. To evaluate whether CTT is appropriate for stakeholder-centered process modeling we compare it with imperative process modeling, and introduce a mapping between CTT process models and imperative process models expressed in terms of the Business Process Modeling Notation (BPMN). Finally, we provide an advanced stakeholder-centered visualization concept based on CTT.
Forthcoming: No
Language: English
Citation:

Kolb, Jens and Reichert, Manfred and Weber, Barbara (2012) Using Concurrent Task Trees for Stakeholder-centered Modeling and Visualization of Business Processes. In: (Proceedings of the) 4th International Conference, S-BPM ONE 2012 "Education and Industrial Developments", April, 4-5, 2012, Vienna, Austria, pp. 237-251. (Communications in Computer and Information Science; 284). ISBN 9783642292941

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