Value Creation in Pharmaceutical Supply Chains using Customer-Centric RFID Applications

Creators: Engel, Tobias and Lunow, Sascha and Fischer, Julian and Köbler, Felix and Goswami, Suparna and Krcmar, Helmut
Title: Value Creation in Pharmaceutical Supply Chains using Customer-Centric RFID Applications
Item Type: Conference or Workshop Item
Event Title: Smart SysTech 2012, European Conference on Smart Objects, Systems and Technologies
Event Location: München, Germany
Event Dates: 12.-13. Juni 2012
Page Range: pp. 1-8
Additional Information: Publisher: ITG, IIS, AIM
Date: 2012
Divisions: Informationsmanagement
Abstract (ENG): This study proposes an approach towards generating value in pharmaceutical supply chains using radio frequency identification (RFID) technology. The approach focuses on the relationship between pharmacies, customers and manufacturers. Multiple explorative case studies were conducted and analyzed to identify potential areas for improvement in the supply chain (SC), and means of customer integration supported with Near Field Communication (NFC) devices. NFC is a standard for radio frequency communication between smartphones and related NFC devices, and allows data exchange between devices that are in close proximity (within a four inch area). Our findings allowed us to explore novel use-cases based on NFC and RFID technologies and their applications to enhance value realization in the downstream pharmaceutical SC.
Forthcoming: No
Language: English
Citation:

Engel, Tobias and Lunow, Sascha and Fischer, Julian and Köbler, Felix and Goswami, Suparna and Krcmar, Helmut (2012) Value Creation in Pharmaceutical Supply Chains using Customer-Centric RFID Applications. In: Smart SysTech 2012, European Conference on Smart Objects, Systems and Technologies, 12.-13. Juni 2012, München, Germany, pp. 1-8.

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