Collaborative Customer Relationship Management - Taking CRM to the Next Level

Creators: Kracklauer, Alexander H. and Mills, Daniel Q. and Seifert, Dirk
Title: Collaborative Customer Relationship Management - Taking CRM to the Next Level
Item Type: Book
Date: 2004
Divisions: Wirtschaftswissenschaften
Location (print): Open OPAC
Citation:

Kracklauer, Alexander H. and Mills, Daniel Q. and Seifert, Dirk (2004) Collaborative Customer Relationship Management - Taking CRM to the Next Level. Springer-Verlag, New York.

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