Inhibitors to Working with Hospital Information Systems – A Cross-national Analysis -

Creators: Gewald, Heiko and Gewald, Corinna and Vriesman, Leah
Title: Inhibitors to Working with Hospital Information Systems – A Cross-national Analysis -
Item Type: Conference or Workshop Item
Event Title: Proceedings of the Americas Conference on Information Systems (AMCIS)
Event Location: San Diego
Projects: CROSS
Date: 1 August 2016
Divisions: Informationsmanagement
Abstract: Physicians' use of Hospital Information Systems remains an attractive issue for research. The inhibitors, i.e. the question why many physicians do not like to work with HIS, are of especially great interest as they are deemed to be the key to successful HIS deployment and adoption. This study takes a qualitative research approach to this question. Sixty-five (65) interviews at six different hospitals provided input, accompanied by more than 40 hours of workplace shadowing. We conducted our research in the United States and Germany, as both countries have highly developed healthcare systems but take different approaches to fostering the use of IT in hospitals. Our findings show that alignment of the factors defined as user, system and process is important. However, leadership and organizational setting play vital roles. This implies that research needs to take a broader look at the issue, as is typically the case in IS research in organizational settings.
Citation:

Gewald, Heiko and Gewald, Corinna and Vriesman, Leah (2016) Inhibitors to Working with Hospital Information Systems – A Cross-national Analysis -. In: Proceedings of the Americas Conference on Information Systems (AMCIS), San Diego.

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