Hospital Personnel's Use of Mandatory Information Systems: An Exploratory Research in German Hospitals

Creators: Gewald, Heiko and Gewald, Corinna
Title: Hospital Personnel's Use of Mandatory Information Systems: An Exploratory Research in German Hospitals
Item Type: Conference or Workshop Item
Event Title: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS)
Event Location: Waikoloa
Projects: CROSS, HealthIT
Date: 2017
Divisions: Informationsmanagement
Abstract: Physician´s use of information systems remains a highly interesting area for information systems research to the recent days. Numerous studies have been conducted to investigate the enablers and inhibitors of such use. However, no study has yet provided comprehensive insights. To advance efforts in this field, this research takes a step back and investigates the issue in an exploratory research layout. 47 informants provided input accompanied by more than 40 hours of workplace shadowing in two German hospitals. Our findings show that focusing only on physicians does not help to answer the question. The root causes for successful system deployment are a combined approach to focus not only on the user but also on the process and the system. The three factors influence each other. Our findings also underline the importance of leadership and organizational setting.
Citation:

Gewald, Heiko and Gewald, Corinna (2017) Hospital Personnel's Use of Mandatory Information Systems: An Exploratory Research in German Hospitals. In: Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Waikoloa.

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