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Netscher, Maike and Rehrl, Thomas and Jordan, Stephanie and Roschmann, Mara and Seibel, Daniela and Kill, Katharina and Heppler, Pearl and Lunkenheimer, Marc and Kracklauer, Alexander H. (2023) AI in Cosmetics : Determinants Influencing the Acceptance of Product Configurators. Bavarian Journal of Applied Sciences (06). pp. 535-548. ISSN 2367-2951
Funke, Noemi and Stadler, Katja and Vakkuri, Heidi and Wagner, Anna and Lunkenheimer, Marc and Kracklauer, Alexander H. (2023) “Your conversational partner is a chatbot” An Experimental Study on the Influence of Chatbot Disclosure and Service Outcome on Trust and Customer Retention in the Fashion Industry. Journal of Applied Interdisciplinary Research : JAIR (1). pp. 10-27. ISSN 2940-8199
Lunkenheimer, Marc and Kracklauer, Alexander H. (2023) Meaningfulness, Social Impact, and Legitimacy: A Critical Literature Review of Definitions of the Concept ‘Purpose-Driven Branding. In: Uniting Marketing Efforts for the Common Good - A Challenge for the Fourth Sector. (IAPNM 2022) / Soares, Ana M. ; Casais, Beatriz (Eds). Cham: Springer, pp. 3-18. (Springer Proceedings in Business and Economics). ISBN 9783031290206